Network Support, Systems and Virtualization
How we support your business doesn’t stop with your network. Afterall, it has to connect somewhere, like a server. In turn, the endpoint’s operating system, database and storage need to be up and running for your business to thrive. Our systems engineers are responsible for ensuring everything runs smoothly.
Whether you need to monitor 800 servers or virtualize your environment, our team can help. We host servers, install new systems, modernize and migrate servers and work with application vendors. We’ll build out a project that responds to and meets your objectives.
Our Comprehensive Approach to Network Support, Systems and Virtualization
At Protocol Networks, systems engineers and network engineers collaborate to best serve clients. Each has enough knowledge to recognize when to bring in the other team. Because systems and network support are so intertwined, it’s rare for a project to only involve the system or network. During initial assessments, your engineer identifies what needs to be done and allocates their hours accordingly. Again, no one on our team thinks they’re a maverick. We work together to fulfill the project within scope for our clients.
Experts in: VMware, AWS, Azure, Veeam, onsite servers and more
Like the guy who wired, drywalled and painted your house, we’re well positioned to support your systems. We already know how your IT network is set up, and our senior engineers have experience in leading cloud-based and on-premise server systems. Along with project-based work, our systems engineers can guide you toward the right backup solution and design a plan tailored to your business.
Does my business need virtualization?
Virtualization is technology that allows you to create multiple simulated environments or dedicated resources from a single, physical hardware system. Hypervisors connect directly to that hardware and allows you to split one system into separate secure environments known as virtual machines (VMs). These VMs rely on the hypervisor’s ability to separate the machine’s resources from the hardware and distribute them appropriately.
Virtualization can increase IT agility, flexibility and scalability while creating significant cost savings. Greater workload mobility, increased performance and availability of resources, automated operations – they’re all benefits of virtualization that make IT simpler to manage and less costly to own and operate. Contact us if to discuss how this can apply to your business.
What is included in systems and network support?
Our systems and network support services ensure the efficient and secure operation of your company’s IT infrastructure. Here’s what is included:
Network Management and Monitoring
This includes overseeing your entire network to ensure that it is functioning optimally. It involves regular monitoring to detect and resolve issues like network outages, slow performance, or unauthorized access attempts.
Server Management and Support
We maintain and monitor the health and performance of servers, whether they are located onsite or hosted in the cloud. This support covers server setup, configuration, maintenance, and troubleshooting.
Data Backup and Recovery
We ensure that your business’s data is regularly backed up and can be quickly recovered in case of loss. This is crucial for business continuity and protecting against data breaches or hardware failures.
Software and Hardware Support
We assist with the installation, updating, and troubleshooting of software and hardware components. This support ensures that all IT equipment and software are current and functioning properly.
We manage and support your virtual environments, which involve using software to simulate hardware functionality and create multiple virtual systems from a single physical system. This can optimize resources and reduce costs.
User Support and Training
Our team provides end-user support for issues related to network access, software problems, and other IT-related queries. This may also include training employees on new technologies or systems.
IT Consulting and Strategy
We advise your business on how to align your IT infrastructure with your strategic goals. This can include recommendations on IT investments, system upgrades, or adopting new technologies.
We’ll work with third-party vendors for services related to IT, such as internet service providers or cloud services, to ensure seamless integration and operation within your business’s IT environment.
Systems and network support from Protocol Networks is about providing a comprehensive and proactive approach to managing your IT infrastructure, ensuring reliability, security, and efficiency.