Create – Connect – Evolve
Protocol Networks: An IT Consulting Firm Providing Immeasurable Value to Clients for Over 24 Years
For over two decades, Protocol Networks has been at the forefront of providing exceptional managed IT support services and IT consulting solutions to organizations up and down the East Coast and globally. Our flexibility and adaptability set us apart from other Managed Service Providers (MSPs). We don’t believe in cookie-cutter solutions; instead, we strive to customize our services to meet the unique needs and challenges of each client:
- We work as advocates for our clients, operating as extensions of their organizations to best deliver services to their customers.
- Our team, comprised of talented network and systems engineers and architects, is unwavering in its commitment to prioritize clients’ best interests in all recommendations and actions.
- Our senior-level engineers oversee each project with an eye for precision and a dedication to the client’s needs.
- Our approach is grounded in honesty and integrity; if a project or task is beyond our capacity or not in the client’s best interest, we will candidly communicate this.
- Our clients have direct access to all levels of our organization – engineers, technicians, account management, and senior leadership.
- Every member of our team is deeply invested in our clients’ success.
We Focus on Solving Clients’ Business Problems, Not Just IT
We believe that the longevity of our client relationships is testament to our transparent business model and our unwillingness to experiment at the expense of our clients. We are proud to be a company that thinks outside the box, always ready to explore unorthodox routes that may not be the easiest, but promise the best outcome for our clients. Our resources are available to help define and implement your IT strategy, for both tactical and strategic engagements. We focus on industry leading services for design, implementation, support and planning for our clients, who need their IT to be as efficient and cost effective as possible to remain competitive in their industry.
Our talented engineers go beyond standard solutions, demonstrating the ability to conceive multiple, creative options that other MSPs may overlook. Through our growth and evolution over the past 24 years, we have remained steadfast in one thing – everything we do is for the benefit of the client, not for our own convenience. As a leading IT consulting firm, Protocol Networks is whole-heartedly focused on solving our client’s business problems with technical solutions, allowing them to focus on their core business and not IT.
Protocol Networks Company Values
Collaboration and Teamwork
Quality of Services
Pride in Our Work
Maximize Technology Investment
Company Origins: Two Brothers Build a Thriving IT Consulting Firm
With a father who designed data centers for IBM and early memories of accompanying him to jobsites, it’s easy to think Protocol Networks’ founders Adam and Nick Belesimo were destined for careers in technology. But initially, both worked outside of IT, and held leadership positions at non-technology companies. Eventually they were drawn back to “the family business” and devoted time and energy to cultivate a deep understanding of networking technologies. After working as key players on large scale technology projects for American Tower (Adam) and IBM (Nick), they wanted to leverage their practical experience and networking architecture skills. So, the brothers founded Protocol Networks in 2000.
The first Protocol Networks clients share the same portfolio as businesses we work with today. Most are mid-sized companies who are evolving or want to do something new. Whether it’s figuring out how to combine networks in a merger or working with a business to expand into new territories, our goal is to help clients navigate changes and transition to their next phase.
Committed to Our Community
Giving back to our local community is one of our core values. We regularly partner with other local businesses and support charitable efforts, like a holiday giving tree benefiting My Brother’s Keeper. Participating in this program eases the stress families feel during the holidays and brings joy to children throughout Rhode Island.
We Don’t Talk About Change, We Enable Transitions
We built our managed IT support services based on requests we consistently receive from clients. We’re confident in our ability to deliver what we promise and will tell clients when it’s better not to do a project. Every member of the Protocol Networks leadership team has been in our client’s shoes. We treat every organization we interact with how we want to be treated in that situation. When a project isn’t a fit, we’re upfront about it. We advocate for our clients, and give honest, direct advice. After a company works with us, they know they can call or exchange emails with us whenever they want to bounce around ideas or have a question. Focusing on actual needs and working on behalf of our clients’ best interests puts us in a strong position to enable transitions – not simply talk about change. We lay out the solution and the steps needed to reach the goal. It’s not theoretical. We get out there, accomplish objectives and complete the project.