Philip is an accomplished technology consultant with over 15 years of successful IT Operations within the Finance, Telecommunications and Media Industries. As a Senior Technical Advisor to C level executives, Philip advises on Business Objectives/Alignment, Strategy and Direction as well as Technology Direction/Forecasting.
Philip has an in-depth level of experience in the following categories: Architecture (Technology) Analysis Business Process Re-engineering Business Process Modeling Business Optimization Change Management Contract Negotiations Corporate Budget Development & Management Financial Forecasting Lean Projects P&L Management Profit Improvement Strategic Planning Team Building & Leadership.
Prior to joining Protocol in 2011, for the Royal Bank of Scotland, Philip built the Service Protection organization as well as the Fault and Performance management groups for North American divisions. This organizations are responsible for Change Management, Problem Management, Implementation Planning, Service Integration, operational/Production Readiness, Enterprise Monitoring and Reporting.